Zap Release: Early October 2018

This release gives you more ways to manage your contacts—import, sort, and delete! We’re also implementing on promised features and continuing to make them more consistent across desktop and mobile.


Zap will be down for a few hours on Tuesday, 10.9, at 9PM PDT.

Changes from this release will be live on Wednesday, 10.10.


Plenty of fish in the C(RM)


Share your website with not one, but multiple contacts. Click onto Bulk Actions from the Contacts page and select, Share Website. This will let you preview, edit, and send a welcome email, inviting users to your website. 


Share listings to Facebook, from Desktop!

Picture1.png You’ve got a new listing—nice job! Why not show it off? We first introduced this feature onto mobile, but now you can share your listings from desktop too. From the left navigation, select the Business tab and go into Listings. Locate the listing you’d like to share and click the button, Share on Facebook


Facebook lets you inform your network of what’s new in your area. Get creative with it!


Import your Google contacts


By having your contacts in Zap, you set up a single workspace to set reminders, track activity, and follow-up. Previously, we’ve offered options to import contacts from a CSV file or your phone. We’ll be introducing improvements for these features soon! For now, we’re integrating with Google to continue simplifying the process.


You can import your contacts using the Add button on the top toolbar or going into Contacts and selecting New Contacts. Once you’re in, select to import your contacts using Google Contacts. By default, we’ll import all your contacts, but you can choose to deselect ones you’d rather not add.


Sort contacts by Last Login


Review how active your contacts have been by checking their Last Login directly from the Contacts page. This allows you to sort your contacts by their most recent login, and you can even do this on mobile!


It’s the small things in life…

… that get to us. Like typos.



Now, you have a way to fix them. If you’ve made a mistake entering a contact’s log-in credential, you can now go back and edit it. Go into the contacts Profile and locate their Basic Info. Select the pencil icon beside Account Info.


Mobile: From here to there to anywhere!


You’re constantly on the move, from this showing to that. We want to help you find your way. Use your Zap mobile app to locate your next destination, whether it be from a Requests screen or Meetings screen. Then, tap on the car icon in the top right corner. Android users will be defaulted to Google Maps, whereas iPhone users can choose between iPhone or Google Maps.


Mobile: Make an impression

We’ve always shown your contact information when consumers were using their internet browser. But now, Zap will display your agent name, photo, and number on the Home Details screen for mobile.


Take advantage of agent impressions by uploading a profile photo and asking your past contacts for reviews. Have your clients download the Zap Consumer App using your referral link so that—as long as they’re searching within your coverage area—they’ll always see your marketing.


Bug fixes and improvements


  • Last release, we let you add video to your team website. This release, we let you delete it too.
  • Mobile: On iOS, we introduced the feature to log in using Fingerprint. This is now available to Android users from the Settings page.
  • Mobile: This isn’t Twitter. We’ve removed the restriction which limited your character count for texts.
  • Mobile: We’ve brought email images to mobile.
  • Mobile: Admins, proxy agents from your phone.



  • Internet Explorer users, Zap was saying your last contact with all your contacts was 2001. Either this was a busy year or a bug. We’ve fixed the latter.
  • We identified a couple of issues with Follow-up Plans. With this fix, you’ll be able to properly preview your scripts and delete your plans.
  • Inactive agents were still showing up on team websites. Moving forward, only active agents will appear.


Gloria Choi posted this article on October , 15 , 2018