Step 4: Track Success

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How can you help your agents be more productive with Zap?  Zap has management tools such as the Proxy as user feature or the Admin dashboard to help you track agent activity and pinpoint areas where they could use additional guidance or coaching.

 

Manager Playbook 

Use this playbook as your guide to coaching and engaging your agents.

 

Admin dashboard

Get a glance of what you need to do. The admin dashboard provides easy links to common lead management tasks.  

 

ProScore

Check how your agents are using the tools in Zap to build connections with their contacts and broker leads. 

 

Proxy as user

See what agents are seeing in Zap and identify potential areas for coaching.

 

Personnel profile

View information for the agents in your company, assign roles, and adjust website coverage area.  

 

 

 

Judy Elliott April 24, 2019
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