Zap Specialist Classes

Zap Specialist Champion Program

This coaching program helps Zap Specialists drive engagement of the Zap platform, with the following goals:

  • Learn how to create and execute against a written Zap Engagement Plan
  • Develop a better understanding of the Zap platform, from both an agent and managerial perspective
  • Stay connected through monthly alumni check-in calls

To join

  • Attend 9 weekly 60-minute group calls (join on computer via WebEx)
  • Commit to weekly challenges, including training for your agents

For more information on the next Champion cohort, contact:


Zap Specialist Update & Best Practices

This 1-hour webinar is new each month and keeps you up-to-date on the latest Zap enhancements.  Includes live demonstrations as well as tactics to assist you in engaging your agents on Zap.  Also featuring a new Zap Specialist each month sharing their unique successes with Zap engagement.

Click Here to Register for Upcoming Sessions


Click Here to Watch Previous Update Recordings

Click Here to Watch Previous Best Practices Recordings

Vivien Wang January 3, 2019