C21: Zap Training Classes

by Christine Nedilsky Marketing Copywriter May - edited 2 weeks ago by Community Manager

Check out these classes for all Agents, Brokers, Managers & Zap Specialists! Classes are offered weekly and monthly. Dates and times vary. Feel free to sign up & if you can't make it, we'll send you a link to the recordings. 



Agent Classes

These classes are specifically for any agent who wants to learn the basics about Zap and individual features. Sign up & if you can't make it, we'll send you the recording! 

Agent Essentials

A live interactive 2.5-hour webinar designed to familiarize agents with Zap, including how to set up your Agent Zap account and Agent Website, how to add Contacts, how to receive and update Broker Leads, and create Listing Alerts. We take you through a guided tour of Zap, helping you understand how you can use it in your business.


Get Zapped! for Agents

This one hour weekly session introduces you to specific features or functions of Zap in a lively interactive hands-on approach. Topics include how to use Zap at Open Houses, how to drive more consumers to your Zap website, and how to use follow-up plans to build relationships with your Contacts.  



Broker & Manager Classes

These classes are for Brokers, Sales Managers, LeadRouter Admins, or Zap Specialists who want to come up to speed on the various tools that make up the Zap system and gain a deeper understanding of the value of Zap and Leads Management. Sign up & if you can't make it, we'll send you the recording! 

Smart Leads Management for Brokers, Managers & Admins

Leads are the lifeblood of any sales organization, and how well you manage them can play a big role in the overall success of your business. There are six sessions in this very informative series. You can sign up for the entire series. 



LeadRouter Business Rules & Admin Training

Are you confused about your company's LeadRouter Business Rules? Do you want to know more about LeadRouter and how to effectively manage the sources and leads? Do you want to gain a better understanding of how LeadRouter and Zap work together to route leads to agents? This series offers a  60-minute Business Rules Overview and detailed LeadRouter Admin training, both offered monthly. 

Get Zapped! for Managers

A weekly interactive series designed to further increase Zap platform knowledge for brokers, managers, Zap Specialists and administrative staff through hands-on learning. 


Zap Specialist Classes

These classes are specifically for Zap Specialists who want to learn how champion Zap in their company and how to handle day-to-day Zap support for their agents.  These sessions showcase how to get started as a Zap Specialist, Best practices every Zap Specialist should consider, and outline What's New in Zap. 


Zap Specialist Champion Program

This coaching program helps Zap Specialists drive engagement of the Zap platform, with the following goals:

  • Learn how to create and execute against a written Zap Engagement Plan
  • Develop a better understanding of the Zap platform, from both an agent and managerial perspective
  • Stay connected through monthly alumni check-in calls

To join

  • Attend 9 weekly 60-minute group calls (join on computer via WebEx)
  • Commit to weekly challenges, including training for your agents

For more information on the next Champion cohort, contact: Debi.Williams@realogy.com


Zap Specialist October Update

This 45-minute webinar keeps you up-to-date on the latest Zap enhancements. The session includes live demonstrations as well as tactics to assist you in engaging your agents with Zap. 


Getting Started as a Zap Specialist 

This 45-minute webinar is offered monthly and assists you in understanding the importance of your role as Zap Specialist in driving Zap Engagement. With live demonstrations, this session reviews the resources that you will utilize and ensures that you are set up to easily access all Zap connected systems with no issues.


Zap Specialist Best Practices

This 45-minute webinar features a Zap Specialist discussing their unique successes in engaging their agents on Zap. Also included is training on how to deliver the newest release of the “Success with Zap” training series. 


Christine Nedilsky October 1, 2018