The Leadership Learning Path will help you get up to speed on Zap and gain a deeper understanding of its value.
Prepare for Success: Make sure you're prepared to launch Zap.
Coach for Success: Find essential resource materials to help you onboard and coach new agents.
Engage: Get ideas for increasing your agents' Zap usage.
Track for Success: Use Zap management tools to help coach agents.
Click Prepare for Success to begin, or if you've already launched Zap in your office, skip ahead to gain a deeper understanding of how to leverage Zap.