Use these quick reference cards for instructions on how to access Zap® e-learning via USAA® Agent University. Access the live e-learning or self-paced courses for your brand.Coldwell BankerBetter Homes and GardensSotheb... read more
A Key Performance Indicator (KPI) is something that USAA uses to track service levels appropriate to their expectations for their referred members. Below are some of the KPIs that Zap tracks and additional informati... read more
Click here to access the Quick Reference Guides for USAA Agents. The link above includes guides for:Zap Follow-up PlansZap Mobile CRMHow to Learn About ZapWorking Your Zap DatabaseZap New Listing Alerts
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ZapLabs has partnered with Cartus and USAA to design a search experience tailored for USAA members. This allows USAA members to enroll in the Real Estate Rewards Network (RERN) or get connected to an ag... read more
USAA members who are looking for real estate have a lot to look forward to this fall—and you’re a big part of that.
On September 18th, USAA members are getting access to a co-branded real estate experience inte... read more