When trying to upload an image with the size requirements zap intermittently returns an error: Oops the file size exceeds the file the maximun allowable file size limit. Please try uploading a smaller file. When trying multiple time, the file is accepted and uploaded.
CompuCom reports the photo is loaded successfully while proxying as the agent.
Email - Email Providers buttons missing
Email Options and addresses are missing under Email Settings
The same information can be found on the agent's personnel profile page.
Contacts - Add Reminder button dissapears within Log a Call
Multiple agents have reported issues with a vanishing add reminder button in the Log Call screen
Agent Website - Blog spacing is not converted over to site
When adding spaces in between paragraphs the spaces are not being converted over to the site. Though the preview clearly displays the spaces in between as seen below: Expected Results should be: Spacing should display on site same as edited within Zap.
Dashboard - Follow-up plan due are not appearing on the dashboard
Contacts that belong to a follow up plan are not showing on the dashbard according to the follow up due dates.
Onboarding Wizard - Displays a Blank Page
On-boarding Wizard is no longer working when using the links listed under actual results. When clicking on the links it displays a blank white page. This occurs in Firefox, Chrome, both in Incognito/private mode.
Agent should continue to complete verification of their settings outside of the wizard.
Email - Unable to insert images into Email body and scripts
Error message - cannot add an image to the body of the email.
Also, same issue but in script creation:
Issue trying to create a new Follow up Plan in ZAP for the company and can no longer add photos when creating an email scripts in ZAP.
Email - Email link is prompting for Outlook credentials when agent is linked to Gmail
Agent is linked to Gmail, but when they click on email icon is it is routing to an Outlook Sign in page.