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Can I add one? Phone #'s on our agent pages are formatted oddly. They've been properly entered in Dash and after a Personnel Refresh in Zap it will revert back to bad formatting, at random. I've had to refresh twice in as many weeks.
Scroll down to PJ Whitbeck. It is correctly entered in dash (no spaces, no periods, no dashes).
I'd like to add an issue to the list:
Issues again with phone number in new/ automated emails showing extra dots (.) within the number.
example - 201.2126.96.36.199
It looks questionable and could deter prospects from calling.
Sorry for the inconvenience this is causing. We are aware of the issue and have deemed it a high priority. We working to solve it, and once solved, we will notify the Zap community immediately.
First, I have problem login every single time.
Second, I received a notification that one of my leads opened an email. What email? I didn't sent any email to this lead. I then login and I can't locate any sent email to this lead or anyone from the system either. Is there a mailbox that I can see all the emails sent to my lead?
What issue do you have while attempting to log in? Is it a password issue or does some sort of delay after you log in?
The lead might be receiving an email from a campaign/follow up you set up for them. Can you provide the name of the lead that received the email?
I'm having a problem trying to add new contacts. I have tried to add them by creating a profile within ZAP and I have also tried importing the contacts. But I keep getting an error message saying that "There is a probelem with your request, please try again." Is there a fix for this?
It appears the contact you tried to add is Amanda M. Amanda is now in your contact list.
I added a new lead. I showed property to them. I create notes, save, and then no notes show up. I tried logging out and back in, same problem. The notes show in history, but not in notes,es show in history, but not in notes,
Same issue with the Notes. It seems like when one thing gets resolved with Zap, another issue that wasn't occuring seems to take over. Very frustrated with the platform during the last year since I started.
Sorry for the great inconvenience this is causing. We are aware of the issue and are working to have it solved. Once solved, we will notify the zap community in the zap news section.