Make a great first impression on a seller with a fast, helpful response to their Listing Appointment request. Find appointments on your Dashboard, check out the details, and get back to your customer with your availability. You can also get notifications when Listing Appointment requests come in so that you can respond quickly.
Your customer can search for their off-market property on your website to view the home’s details page. Once they’re on the page, they can click the Request Appointment button located beneath the home’s photos. They’ll be prompted to enter their contact information and submit the request, which will come directly to you and show up on your Dashboard in Zap.
If you’ve filled in the Date and Time for an upcoming appointment, your Listing Appointment will move from Requests to Meetings. From Meetings, you can locate your Listing Appointment and select View Details to edit the appointment Date and Time or send another confirmation.
All of your Listing Appointments are attached to a Contact, so you can quickly access appointment status and details from the Contact Profile. Once you meet with your client about listing their property, click on their name in Zap, enter the Business tab at the top of their Contact Profile, scroll to Listing Appointments, and click View Details. From there, you can update their Listing Appointment status to “Completed”.
You can set up a Listing Appointment for a Contact yourself – you’ll just need to sign in as your Contact to do so and initiate the request from the consumer website. Here’s how:
You’ll be able to locate and update all of your meetings and appointments in Business from the left navigation panel. Once you’re on the Meetings page, you can filter your meetings by opening the “Type” dropdown and selecting Listing appointments. You can also filter meetings by time frame and status or search for the appointment using the property’s address or Contact name in the search bar.