New features

  Improvements We’ve changed the hint text on Property Insights to provide a clearer example of how to write one. Remember, Property Insights is a great way for agents to highlight properties, show off their exper... read more
Gloria Choi on May 22, 2019
  Bug fixes We’ve fixed the Contact Profile so you can update and save email addresses and phone numbers for contacts. The filter for Hot leads under Follow-up Plans went missing, but we’ve since brought it b... read more
Gloria Choi on May 22, 2019
  Bug fixes When you sent a bulk email, some of your contacts were listed as having opted out, even when they had no email address on file. We’ve added a tooltip to clarify that we’ll display both contacts who have op... read more
Samir Soriano on April 25, 2019
Bug fixes   When some of your clients tried to click onto a review link, they received an error message. They’ll be able to leave a review now. When you tried creating a script, certain characters, such as the apostro... read more
Samir Soriano on April 25, 2019
Simplified onboarding for new agents   Get set up with Zap’s new onboarding wizard! The onboarding wizard helps new agents configure their basic settings: link an email account, turn on lead notifications, etc.   ... read more
Gloria Choi on April 3, 2019
Bug fixes   When a consumer conducts a search, Zap spotlights an agent at the bottom of the results page. This was great for publicity, but your agent spotlight was missing star ratings. We’ve since brought back the s... read more
Gloria Choi on March 11, 2019
  Bug fixes    Open rates let you know which emails are successful, so it’s critical that they’re accurate. Previously, when you sent an automated email using Follow-up Plans, the open rate wouldn’t update. N... read more
Samir Soriano on February 19, 2019
  Bug Fixes (iOS-only) When you tried launching a team website from the mobile app, it wouldn’t appear. We’ve fixed this. (iOS-only) Some email and call scripts were not uploading to your device. We’ve fixed this, too.... read more
Gloria Choi on February 15, 2019
  Bug fixes and improvements   Bug Fixes   When you tried editing your professional info from your agent website, some entries would not save. We’ve fixed this. When you tried entering your Google Analytics t... read more
Gloria Choi on February 14, 2019
We’re kicking off the new year with an improvement to Property Insights and bug fixes.   Quick add Property Insights    When your lead expresses interest in a listing through a Request for Info or Showing Req... read more
Ashley Salazar on January 16, 2019
7 people found this article helpful
We’re bringing more options to share your listings on desktop and resolved three more bugs for the year. That’s a wrap! We’ll see you in 2019.     Share listings to LinkedIn, from Desktop!  Share your listing... read more
Ashley Salazar on January 2, 2019
1 people found this article helpful
We were having a difficult time processing special characters across login and bulk import. This is our short and sweet fix. Plus, we’ve made an improvement to hidden homes on our consumer app.   Bug fixes and improvemen... read more
Gloria Choi on December 11, 2018
4 people found this article helpful
Tying up loose ends for the holidays   You’re closing transactions before the holiday season, and now you can show them off with Sold Homes. We’ve also brought resources to teams, an addition to Bulk Actions, and a crac... read more
Gloria Choi on November 16, 2018
3 people found this article helpful
With this release, we’re integrating Realogy’s partnership with Home Partners, in addition to introducing new team options, Home Value Updates, and an easier process for adding new contacts.   Home Partners of America &n... read more
Ashley Salazar on November 12, 2018
4 people found this article helpful
We’ve brought some bulk changes to Zap. Get important tasks done in one go, such as contact import, clean-up, and follow-up.   Import your contacts into Zap We’ve simplified the process of adding contacts u... read more
Ashley Salazar on October 24, 2018
7 people found this article helpful