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Teams on Zap: the wait is over!

Jr. Product Manager
Jr. Product Manager
Yishan Han
Yishan is currently focused on site marketing to improve the way agents are presented. She is excited to be a part of the Community and hear your insights and experiences using the product.

Salt and pepper. Peanut butter and jelly. There are certain things that just aren’t complete without their counterparts. For many of you, your real estate business depends on the team members by your side. 

And up until now, using Zap as a team has been difficult at best. You’ve been reliant on workarounds, making do with shared agent websites, and struggling to market yourself accurately. You’ve tapped into a powerful team-based structure that really works for you—but you need the tools to support it. 


Introducing team functionality on Zap

As of today, we’re happy to announce that Zap supports agent teams! As a member of a team, you can look forward to:

  • A personalized team website where you can put your best face forward and showcase the unique value you offer 
  • A place to highlight great reviews for each of your team members 
  • A fluid way to reassign leads to different team members within Zap

—with even more in the works!


Getting started

If your team is in dash and you're affiliated with Coldwell Banker, Better Homes and Gardens Real Estate, or CENTURY 21, you should have team functionality ready and waiting for you in Zap.

  • Team leaders, check out your team website by clicking on “My Team” in the left navigation panel on Zap.
  • You can make your website’s homepage your own by adding your team statement, and updating your team photo—and we’ve got a Knowledge Base article to help you out.


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For both team members and team leaders, we’ve got a Knowledge Base article and video tutorial all about managing and adding team Contacts. Start exploring, and know that we’re here on the Zap Community if any additional questions come up!Reassign_Contacts

A special thanks

We have plenty to thank you for: your patience, your feedback, your persistent information about what you need from us. And of course, there’s a super special group of you that we genuinely couldn’t have done this without—everyone who spent hours beta testing our teams product, including:

  • The Knifong Team, with Coldwell Banker C&C Properties in Northern California
  • The Atkin Gallacher Group Inc., with Coldwell Banker Select Realty in Southern California
  • The Abbie/Dick Team, with ERA Brokers Consolidated in Utah
  • The Whitner Team, with Better Homes and Gardens ® Real Estate Metro Brokers in Georgia
  • The Bucket List Broker Team, with Better Homes and Gardens Real Estate Emerald Coast in Florida
  • Deb Paton-Showley Group, with Coldwell Banker Roth Wehrly Graber in Indiana
  • The Bell Nash Team, with Better Homes and Gardens Real Estate Metro Brokers in Georgia
  • The Miller Team, with Coldwell Banker Premiere Homes in West Virginia
  • The Beacon Group, with Century 21 Commonwealth in Massachusetts
  • The A Team, with ERA Team Real Estate in Arkansas
  • The Timbrell Group, with Coldwell Banker Lifestyles in New Hampshire

Why teams?


“As someone who is constantly looking for easier and more efficient ways to get my work done, I find it very exciting and satisfying to be able to achieve that for teams who use Zap. I am always looking for feedback on our software to find ways to improve the experience for our users.” – Josiah Rooney, Junior Front End Engineer



Every day, teams are making a huge impact on the real estate industry at large, and are making a big impact on brands across Realogy. Your teamwork is driving gross commission income, recruitment, and of course, even more happy home buyers and sellers. So go ahead: share this announcement with the team members who make you more successful—and welcome to Zap’s product for teams!