Broker features

In this section:   Administration Compliance for Brokers and Admins Jump Ball FAQs Home Partners of America
Christina Kwan on November 15, 2018
1 people found this article helpful
Now that you’ve got your company website all set up, you might be ready to start transitioning off of your old website to your new website. There’s plenty you can do to start driving traffic to your new company website – and ... read more
Christina Kwan on November 15, 2018
1 people found this article helpful
 In this section:   Adjust agent coverage areas Proxy as another user Personnel Profile Understand the ProScore   Make sure that leads are flowing to your agents whenever and wherever they should be. Each of ... read more
Christina Kwan on November 15, 2018
1 people found this article helpful
 In this section:   Use the company configuration page Adjust company and agent coverage areas Receive, accept and update leads in Zap  Manage MLS memberships Manage company contacts   Your new company w... read more
Christina Kwan on November 15, 2018
1 people found this article helpful
Overview Leads that are generated via the Home Partners of America (HPA) module on the Zap consumer sites are sent to LeadRouter for agent distribution from HPA.   The leads are sent in using the following source names i... read more
Christina Kwan on November 6, 2018
1 people found this article helpful
What is Jump Ball? Jump Ball is a new routing option that allows a lead to be distributed to multiple agents at once via email and text. The first agent to respond gets the lead.   How do I enable Jump Ball? Log in to Le... read more
Gloria Choi on September 21, 2018
5 people found this article helpful
LeadRouter Group Training   Get more information on LeadRouter live training classes on Business Rules Administration and Lead Assignment and Monitoring by viewing the attachments below. Links to register and downlo... read more
Matt Felzke on June 8, 2018
1 people found this article helpful
Compliance rules are requirements within each brokerage that determine how often your agents need to update each Contact in Zap in order to remain eligible for more company-generated leads. Agents are either: In compliance, ... read more
Bria Hunter on June 4, 2018
3 people found this article helpful
As an admin, you can manage MLS memberships for agents within your company—which helps ensure that those agents are linked with their listings in Zap.   A note on how Zap matches agents We link agents with MLS membership... read more
Bria Hunter on November 16, 2017
12 people found this article helpful
  In this section      Company admins can take care of their housekeeping right in Zap. Use your agent dashboard and contact list to filter through your agents' contacts, reassign contacts, or mark bogus ... read more
Bria Hunter on October 18, 2017
8 people found this article helpful
Zap’s proxy feature is an easy way for brokers and company administrators to see just what their company’s agents are seeing in Zap.   How do I proxy as another user? When you’re signed in to Zap on desktop, click on y... read more
Bria Hunter on May 11, 2017
6 people found this article helpful
The ProScore is a comprehensive measure of how well agents within a given company are utilizing Zap’s features to engage with their Contacts. As a broker or administrator, it can help you get a sense of what some of your top ... read more
Bria Hunter on May 2, 2017
17 people found this article helpful
Local Insights are short posts you can write describing cities or neighborhoods to customers on your website. They’re a great way for agents to showcase their local expertise – and they’re also a great way for brokers, manag... read more
Bria Hunter on August 10, 2016
5 people found this article helpful
Adjust a company website's coverage area On the Company Configurations page, you can confirm that your company website is set up to allow you to serve your customers where you want to, and find out where your agents are assi... read more
Marissa Azzara on May 23, 2016
9 people found this article helpful
In this section     When a consumer conducts a search online, Google will modify the consumer’s search results by location. As a broker, you alert Google to include your company in these geographic searches by list... read more
Marissa Azzara on December 2, 2015
4 people found this article helpful